Introduction

At The Petzo, operated by Snifferpounce Private Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website (https://thepetzo.com/) and related services.

1. Information We Collect

We collect different types of information to provide better services to all our users. This includes:

a. Personal Information

When you book a service or create an account, we may collect:

• Full Name
• Email Address
• Phone Number
• Physical Address
• Payment Information (for processing payments)

b. Non-Personal Information

We also collect non-personal data through cookies and analytics tools, such as:

• Browser Type
• Device Information
• IP Address
• Pages Visited on Our Website

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process bookings and provide the services you have requested.
• To improve the functionality of our website.
• To communicate with you about your bookings or inquiries.
• To send promotional offers, newsletters, or updates (only if you opt-in).
• To comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except under the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, pet service providers) who assist us in delivering our services.
• Legal Compliance: We may disclose your information if required by law, in connection with legal proceedings, or to protect our rights, safety, and property.

4. Data Security

We implement appropriate technical and security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission of data over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device that help us understand your preferences. You can choose to disable cookies in your browser settings, but doing so may limit the functionality of certain features on our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may ask us to correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your data, subject to certain conditions.
• Opt-Out: You may opt-out of receiving promotional communications from us by clicking the “unsubscribe” link in emails or contacting us directly.

7. Retention of Data

We retain your personal data only as long as necessary to provide you with the services you have requested, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the update will be reflected at the top of the policy. We encourage you to review this policy regularly to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Business Name: Snifferpounce Private Limited
Address: Kothaguda, Kondapur, Hyderabad, Rangareddi, Telangana, India, 500084
Phone Number: +91-6305424124
Email: info@thepetzo.com